Shipping & Delivery Policy

InsightLore – Delivering Happiness to Your Doorstep

Last Updated: 14 October 2026

Shopping Made Convenient

At InsightLore, we understand that a great shopping experience does not end at checkout. It continues until your favourite products arrive safely at your doorstep.

Whether you are shopping for family fashionwear, home appliances, furnishings, beauty essentials, or lifestyle products, we aim to provide a reliable, transparent, and convenient delivery experience.

1. Shipping Coverage

InsightLore aims to serve customers across India, subject to courier serviceability, product availability, and applicable delivery restrictions.

Shipping availability may vary depending on your PIN code, product category, and logistics partner.

Customers can check delivery availability during checkout, where supported.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful order confirmation and payment verification, where applicable.

Orders placed on Sundays or public holidays may be processed on the next working day.

Certain products, including customized items, large appliances, and special-order furnishings, may require additional processing time.

3. Estimated Delivery Time

Our proposed standard delivery estimates are:

These are indicative timelines, not guaranteed delivery dates.

The applicable delivery estimate will be communicated at checkout or in the order confirmation, where available.

4. Shipping Charges

Shipping charges, where applicable, depend on factors such as:

• Delivery destination
• Product weight and dimensions
• Order value
• Product category
• Available promotional offers

The applicable shipping charges will be displayed before order confirmation.

InsightLore may offer free shipping on selected products, promotional campaigns, or orders meeting a specified minimum value.

Any free-shipping eligibility requirements will be clearly communicated.

5. Order Tracking

Once your order has been dispatched, tracking details will be provided through an available communication channel, such as email, SMS, or your customer account.

Customers may use the tracking information to follow the progress of their shipments.

For orders containing multiple products, items may be shipped separately.

6. Delivery Partners

InsightLore may work with third-party logistics and courier service providers to deliver orders.

Delivery services depend on courier availability and coverage in the destination area.

7. Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

• Adverse weather conditions
• Transportation disruptions
• Public holidays
• Courier operational delays
• Incorrect or incomplete shipping information
• Unexpected product availability issues

If a material delay occurs, we will endeavour to communicate revised delivery information and assist with an appropriate resolution.

Customers retain their applicable legal rights regarding delayed or undelivered orders.

8. Incorrect or Incomplete Shipping Address

Customers are responsible for providing accurate delivery information, including:

• Recipient name
• Complete street address
• Landmark, where relevant
• City, state, and PIN code
• Active contact number

If you notice an error after placing an order, contact our support team immediately.

Address modifications may not be possible after dispatch.

9. Failed Delivery Attempts

If a delivery attempt is unsuccessful because the recipient is unavailable or the address cannot be located, the courier may attempt redelivery, subject to its operational policies.

If the shipment is returned to us, our support team will assist with the available redelivery or refund options.

Any additional charges will be communicated where applicable and legally permissible.

10. Damaged or Missing Shipments

If a package arrives visibly damaged, please document its condition where reasonably possible.

If a product is missing, damaged, or incorrect, contact our customer support team promptly with your order details.

We will investigate the matter and offer an appropriate resolution under our Return & Refund Policy and applicable consumer protection laws.

11. Cash on Delivery

Cash on Delivery (COD), if offered, will be available only for eligible products and serviceable locations.

COD availability and any applicable fees will be shown during checkout.

Customers are requested to pay the exact payable amount indicated in their order confirmation.

12. International Shipping

International shipping is not included in this standard policy.

If international delivery becomes available, applicable shipping charges, delivery estimates, customs duties, and import-related terms will be communicated separately.

13. Contact Our Support Team

For shipping enquiries, delivery assistance, or order tracking support:

InsightLore – Customer Support

Email: contact@insightlore.com

Website: https://insightlore.com

Customer Support Hours: 10.00 AM to 6.00 PM

InsightLore – Bringing Style, Comfort & Convenience Home.